Effective Date: 01-09-2025

Jurisdiction: England & Wales

Welcome to Klavyn.com. By using our website or services, you agree to these Terms.

1. Services Provided

Klavyn offers:

• AI Call & Chat Agents
• Automation & Workflow Solutions
• Web & Mobile App Development
• Digital Marketing & Lead Generation

2. Client Responsibilities

• Provide accurate information and approvals.
• Ensure compliance with UK regulations in your use of our services.
• Maintain oversight of AI agents and automation outputs.

3. AI & Automation Disclaimer

• AI agents may generate inaccurate or incomplete responses.
• Klavyn is not liable for losses arising from reliance solely on AI outputs.
• Clients must review and manage critical tasks (e.g., medical/legal advice, financial decisions).

4. Payments & Billing

• All fees are in GBP (£) and payable per invoice or subscription terms.
• Late payments may result in service suspension.
• Refunds are not guaranteed but may be considered case-by-case.

5. Cancellation Policy

• Monthly subscriptions can be cancelled with 14 days’ notice before renewal.
• Project-based work requires written cancellation, and fees for work completed remain payable.

6. Intellectual Property

• Klavyn retains rights to its technology, branding, and platforms.
• Clients own their business data and content.
• Deliverables (e.g., websites, automations) are transferred upon full payment.

7. Limitation of Liability

• Klavyn is not responsible for:
• Indirect or consequential losses (e.g., loss of profit, missed leads).
• Errors caused by third-party tools or APIs (e.g., Google Calendar, WhatsApp API).
• AI errors when used without human oversight.

8. Termination of Services

• We may suspend or terminate services if:
• Payments are overdue.
• Terms are breached.
• Services are used unlawfully.

9. Modifications

• We may update these Terms. The latest version will always be available on Klavyn.com.

10. Governing Law

• These Terms are governed by the laws of England & Wales. Disputes will be subject to the courts of London, UK.

11. Contact Us

• 📧 support@klavyn.com
• 📍 Registered in the UK